Effective Date: 28-May-2025
Last Updated: 28-May-2025

At Lincolnshire Foods Limited, we want you to be completely satisfied with your purchase. If you are not, we’re here to help.

Returns

• You have 14 days from the date of purchase to return an item.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
• Some items, such as perishable goods, custom orders, personal care items, are non-returnable.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed and credited to your original payment method within 7 days.
• Shipping costs are non-refundable, except in cases where the item arrived damaged or defective.

Exchanges

• We replace items only if they are defective or damaged. If you need an exchange, contact us at eat@sasupermarket.co.uk within 14 days.

How to Return an Item

1. Contact us at eat@sasupermarket.co.uk with your order details.
2. Ship the item to the address provided using a trackable method.
3. Keep your return receipt as proof.

Need Help?

If you have any questions regarding refunds or returns, contact us at eat@sasupermarket.co.uk or call +44 (0)1476 856352.